Workforce Investment Act

The Workforce Investment Act of 1998 (WIA) reformed federal employment, training, adult education, and vocational rehabilitation programs by creating an integrated "one-stop" system of workforce investment and education services for adults, dislocated workers, and youth.

Workforce Centers are the providers of WIA services

For job seekers Workforce Centers provide an informational center and a full range of services including:

  • A preliminary assessment of skill levels, aptitudes, abilities, and support service needs
  • Workshops on a variety of topics including networking, job search techniques, resume writing and more
  • Information on a full array of employment-related services, including information about local education and training service providers
  • Help filing claims for unemployment insurance and evaluating eligibility for job training and education programs or student financial aid
  • Job search and placement assistance and career counseling
  • Access to up-to-date labor market information which identifies job vacancies, skills necessary for in-demand jobs, and provides information about local, regional and national employment trends

For employers seeking employees, services include:

  • Recruitment assistance including job opportunity postings in the Workforce Job Posting System at no charge
  • Labor market data
  • Information and referral on training resources

Who is eligible to receive Workforce Center services?
Anyone can come into a local Workforce Center and access the Information Center, review job postings, or attend workshops. For adult or dislocated workers in need of additional services, there are three types of services:
  • Core services include initial assessment, job search and placement assistance, and career counseling.
  • Intensive services include in-depth assessment, counseling and career planning, and pre-vocational services for unemployed individuals unable to obtain jobs through core services, as well as employed individuals needing additional training services to reach self-sufficiency.
  • Training services are available to those who are eligible for intensive services but have been unable to obtain employment through those services. The dislocated worker program assists workers displaced by disasters, mass layoffs, or plant closures to regain economic security. Core services are provided to return individuals to work as quickly as possible.